Privacy Policy

Who We Are

B&H Rides is a private transportation service operated by Akwaman LLC on behalf of Brian and Hilary, providing airport and personal ride services in the Dallas–Fort Worth area. Akwaman LLC (akwaman.net) is the technology and operations company powering the B&H Rides booking platform. We can be reached at:

• Brian: 972-824-8330
• Hilary: 972-822-1457

Information We Collect

When you submit a ride request through our website, we collect the following information:

• Your full name
• Phone number
• Pickup location and destination
• Requested ride date and time
• Any additional notes you provide (luggage, accessibility needs, etc.)
• Your SMS consent status

We do not collect payment information through this website. Payments are handled separately and directly between you and B&H Rides.

How We Use Your Information

The information you provide is used solely to:

• Process and confirm your ride request
• Send you SMS notifications about your booking status
• Contact you regarding your scheduled ride
• Improve our service

SMS Communications

By submitting a ride request and checking the consent box, you agree to receive SMS text messages from B&H Rides. These messages may include:

• Ride confirmation or denial notifications
• Booking status updates
• Ride reminders

SMS messages are sent by Akwaman LLC on behalf of B&H Rides. Message and data rates may apply. Message frequency varies based on your ride activity. Reply STOP at any time to opt out of SMS communications. Reply HELP for assistance.

Data Storage & Security

Your ride request information is stored securely using Supabase, a cloud database service managed by Akwaman LLC. We take reasonable measures to protect your information from unauthorized access, disclosure, or loss.

We retain your information only as long as necessary to provide our services and comply with applicable laws.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us directly by phone or email.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.